Frequently Asked Questions

What comes in a box with a fountain pen?
Our luxurious box comes with a fountain pen of your choice, 2 ink carridges (2x black, 1x blue) and also comes with an ink converter.
What is the Returns Policy for Ellington Pens?

Ellington Pens offers a satisfaction guarantee. If you are not completely satisfied with your purchase, you may return it within 30 days for a refund or exchange. Please refer to our Returns Policy for more details.

How can I contact Ellington Pens customer service?
You can reach out to Customer Service team via this forms or email us at

Where do you ship from?

We have our local warehouses in UK and US from our products are shipped from. If in the event that your country is not included on the list of shipping option, please contact our customer service team to assist you in placing your order. We ship worldwide from these UK or US depots.

How often should I clean my Ellington Fountain Pen?
We recommend cleaning your Ellington Fountain Pen every 1-2 months to maintain optimal performance. Extend the life of your fountain pens with this essential fountain pen cleaner.
Do Ellington Pens come with a warranty?
Yes, Ellington Pens are covered by a warranty against defects in materials and workmanship. Our products are backed by a 1 Year International Warranty. 
Can left-handed individuals use Ellington Fountain Pens?

Yes, Ellington Pens can be used by left-handed individuals. Our fountain pens are designed to be comfortable and functional for writers of all preferences and hand orientations. Left-handed writers may need to adjust their hand position slightly to accommodate the angle of the nib, but once accustomed, they can enjoy a smooth and comfortable writing experience with our pens.

Do Ellington Fountain Pens come with ink cartridges or converters?
Ellington Pens comes with both ink cartridges and converters, providing options for different ink filling methods. You can use both bottled ink and ink cartridges for our pens
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